you have access to english characters which makes me think ur lying in case ur not u need to region swap to a north america or pal region console, guides online for it

If you purchased a Japanese Wii U, then it is impossible to change the system language easily. I hear that there are mods that can change the language of a Japanese Wii U, but apparently they can brick your console if used incorrectly, so please be careful if you decide to do it.

look ton jones, its possible to use english caracters and i have a 3ds and there i made the acc. 茶々おおオアああてゃt those things are made in my wii u